These Terms & Conditions govern your use of the tha24 platform and all associated services. Please read this document carefully before registering or placing any wager. By creating an account, you confirm that you have read, understood, and agreed to be bound by these terms in full.
In these Terms & Conditions, the following terms shall have the meanings ascribed to them below unless the context requires otherwise:
You must be at least 21 years of age to register an Account on tha24 and to use any of its Services. By registering, you warrant that you are 21 or older at the time of registration and that you will remain so throughout the duration of your Account. tha24 employs age-verification procedures at registration and reserves the right to request additional proof of age at any time.
If tha24 discovers that a Player is under the age of 21, the Account will be suspended immediately, all pending withdrawals will be frozen, and any balance held will be handled in accordance with applicable regulatory requirements. tha24 accepts no liability for losses incurred by an underage player where false information was provided at registration.
tha24's primary target market is Indonesia. To register, you should be a resident of Indonesia or otherwise located in a jurisdiction where accessing an internationally licensed online gaming platform is not explicitly prohibited by applicable local law. It is your sole responsibility to determine whether accessing tha24 is lawful in your specific jurisdiction.
tha24 does not accept registrations from residents of jurisdictions where online gambling is explicitly prohibited at the national level and where the Operator has elected to restrict access. Any account found to have been registered in violation of this clause may be closed without prior notice, and any balance may be subject to forfeiture.
Each individual Player may hold only one active Account on tha24. Registering multiple accounts — whether under the same name, the same financial instrument, the same device, or the same IP address — is strictly prohibited. Duplicate accounts will be merged or closed at tha24's discretion, and any Bonus value accumulated across duplicate accounts will be voided.
To access tha24's Services, you must complete the registration form accurately and in full. You agree to provide true, current, and complete information including your legal full name, date of birth, residential address, email address, and a secure password. tha24 relies on the information provided at registration for identity verification, fraud prevention, and regulatory compliance purposes.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You agree to notify tha24 immediately at [email protected] if you suspect unauthorized access to your Account. tha24 will not be liable for any losses resulting from unauthorized access where the Player has failed to maintain adequate security over their credentials.
tha24 strongly recommends enabling two-factor authentication (2FA) on your Account. 2FA can be configured from the Account security settings panel at no cost.
To comply with anti-money laundering (AML) obligations and to protect the integrity of the platform, tha24 requires all Players to complete KYC verification before processing any withdrawal. KYC documentation typically includes a government-issued national identity card (KTP), passport, or driver's license, and may additionally require proof of address and proof of payment method ownership.
tha24 processes KYC submissions within 30 minutes during WIB business hours. Players who have not completed KYC may still deposit and play but will be unable to withdraw until verification is confirmed.
You must promptly update your Account information if any details change. Requests to change the registered name, date of birth, or bank account details must be submitted with supporting documentation for security review. tha24 reserves the right to suspend Account activity while a material change request is under review.
tha24 supports a comprehensive range of Indonesian payment methods. Accepted deposit and withdrawal channels include:
All transactions are processed in Indonesian Rupiah (IDR / Rp). tha24 does not charge transaction fees on standard deposits or withdrawals; however, your bank or e-wallet provider may impose their own transfer fees, for which tha24 accepts no responsibility.
Minimum deposit amounts and processing times vary by payment method and are displayed in full within the Cashier section of your Account. Deposits via e-wallet (OVO, DANA, GoPay) are typically credited instantly. Bank transfers are credited upon confirmation of receipt, ordinarily within 5 to 15 minutes during WIB business hours.
Withdrawals are available only to Players who have completed KYC verification and whose Account is in good standing. The following conditions apply to all withdrawal requests:
tha24 is committed to preventing money laundering and financial crime. All deposits and withdrawals are subject to AML screening. tha24 reserves the right to request additional documentation — including source-of-funds declarations — before processing any withdrawal that triggers an AML review threshold. Accounts flagged during AML screening may be temporarily suspended pending investigation.
All Bonuses offered by tha24 are subject to the specific terms published alongside each promotion. Where a conflict exists between a promotion-specific term and these general Terms & Conditions, the promotion-specific term shall take precedence for that promotion only.
Unless explicitly stated otherwise in a promotion's specific terms, all Bonuses carry a wagering requirement before any derived winnings may be withdrawn. The applicable wagering requirement multiplier and eligible game categories are set out in each promotion's terms. Contributions from different game categories toward wagering requirements may vary; refer to the promotion page for the full contribution table.
Bonuses are available to eligible Players only. The following general restrictions apply:
tha24 employs automated and manual systems to detect Bonus abuse, including but not limited to: coordinated betting patterns designed to guarantee a profit regardless of outcome, use of multiple accounts to claim the same Bonus, and systematic exploitation of Bonus conditions. If Bonus abuse is detected, tha24 reserves the right to void the Bonus and any associated winnings, and to suspend or permanently close the Account.
All sports betting markets, including football (bandar bola — online soccer betting), basketball, badminton, MotoGP, and e-sports, are governed by the sport-specific rules published in the tha24 Sportsbook Rules section. tha24 reserves the right to void bets placed on markets affected by data errors, system faults, or events rendered void by the relevant sporting authority.
For mix parlay (accumulator) bets, if one leg of the accumulator is voided, that leg will be removed and the accumulator will be settled on the remaining legs at the revised combined odds.
Live casino games are provided by third-party studio operators including Evolution Gaming, Pragmatic Play Live, and others. Game-specific rules are displayed within each game interface. In the event of a disconnection during a live casino round, the round will be settled based on the recorded outcome on the game provider's server. tha24 accepts no liability for losses attributable to a Player's internet connection failure.
Togel (Indonesia's traditional numbers lottery) markets offered on tha24 are governed by the official draw results of the relevant lottery operator. Results are published on the tha24 platform within 30 minutes of official draw completion. Disputes regarding togel results must be submitted within 24 hours of result publication.
All slot and random number generator (RNG) games are provided by certified third-party studios including Pragmatic Play, NetEnt, Microgaming, and Pocket Games Soft. Published Return-to-Player (RTP) percentages are provided by the game studios and are based on long-term statistical modeling. tha24 does not modify RTP settings beyond the parameters set by the game provider.
tha24 reserves the right to refuse, limit, or cancel any bet at its sole discretion, including in cases where odds were published in error. Where a bet is accepted at erroneous odds due to a system or human error, tha24 reserves the right to void the bet and return the stake to the Player's Wallet. Players will be notified of any such voiding.
tha24 is committed to promoting safe and responsible gaming for all Players. A full suite of self-management tools is available to every Account holder, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. These tools can be activated at any time from the Responsible Gaming section of your Account settings.
Players who wish to permanently self-exclude from tha24 may submit a request to [email protected]. Self-exclusion requests are processed within 24 hours and, once active, cannot be reversed for the requested exclusion period. For comprehensive guidance on responsible gaming resources available to Indonesian players, please review our dedicated Responsible Gaming page.
The following activities are strictly prohibited on the tha24 platform. Breach of any of the following may result in immediate Account suspension, forfeiture of funds, and referral to relevant authorities where appropriate:
All content on the tha24 platform — including but not limited to the tha24 brand name and logo, website design, text, graphics, software, data compilations, and game content — is the proprietary intellectual property of the Operator or its licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the tha24 platform for your personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, reverse-engineer, or create derivative works from any tha24 content without the Operator's prior written consent.
To the maximum extent permitted by applicable law, tha24 and its officers, directors, employees, and affiliates shall not be liable for:
Nothing in these Terms & Conditions shall exclude or limit tha24's liability for death or personal injury caused by its own negligence, or for fraudulent misrepresentation, or for any other liability that cannot be excluded under applicable law.
tha24 reserves the right to suspend or restrict any Account, with or without prior notice, where it reasonably suspects a breach of these Terms & Conditions, a violation of applicable law, a risk of fraud, AML concerns, or a threat to platform integrity. During a suspension, the Player's Wallet balance will be preserved pending investigation unless the investigation reveals grounds for forfeiture.
tha24 may permanently close an Account where a material breach of these Terms & Conditions is confirmed, where required by a regulatory or law enforcement authority, or where continued operation of the Account poses a reputational or legal risk to the Operator. In cases of confirmed fraud or prohibited conduct, tha24 reserves the right to forfeit the Account balance.
You may request Account closure at any time by contacting [email protected]. Prior to closure, any outstanding Wallet balance (net of any Bonus amounts that have not satisfied wagering requirements) will be returned to your registered payment method. Account closure requests are processed within 5 WIB business days.
tha24 is operated by an internationally licensed gaming company. These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the Operator holds its primary gaming licence. Any dispute arising out of or in connection with these Terms & Conditions that cannot be resolved through tha24's internal complaints procedure shall be referred to binding arbitration in accordance with the rules of the applicable international arbitration body.
Nothing in this clause shall restrict your rights as a consumer under the mandatory consumer protection laws of your country of residence, including Indonesia.
tha24 reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to registered Players via email to the address on file, or via a prominent notice on the tha24 platform, at least 7 days before the amendment takes effect. Non-material amendments (such as corrections of typographical errors or clarifications that do not alter the substance of any clause) may be published without advance notice.
Your continued use of the tha24 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept an amendment, you must close your Account before the effective date and request withdrawal of your Wallet balance.
If you have questions, concerns, or formal complaints regarding these Terms & Conditions or any aspect of the tha24 platform, please contact our support team using the details below. All formal complaints must be submitted in writing and will receive a substantive response within 5 WIB business days.
A plain-English summary of six core principles embedded in the tha24 Terms & Conditions.
Every account is subject to mandatory age verification. tha24 does not knowingly permit players under 21 to register or play, and KYC checks are required before any withdrawal is processed.
All major Indonesian banks and e-wallets are supported — BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja — with no hidden transaction fees from tha24's side.
Verified accounts receive withdrawal processing within 15 to 30 minutes during WIB business hours. Withdrawal destinations must match the registered account name for security purposes.
All promotions carry clearly stated wagering requirements, eligible game categories, and expiry dates. tha24 publishes full bonus conditions before opt-in — no fine print surprises.
Two-factor authentication, mandatory KYC, and AML screening work together to protect your funds and personal information. Report any unauthorized account access immediately to our support team.
Deposit limits, session reminders, cooling-off periods, and permanent self-exclusion are available to every player at no cost. tha24's responsible gaming team operates 24/7 in WIB.
Our FAQ covers the most common questions from Indonesian players on registration, payments, bonuses, and account security. You can also review our Privacy Policy or Responsible Gaming page for related information.
21+ tha24 is intended for adults only. Play responsibly. Gambling involves financial risk.